Meet our Customer Success Team
As part of our continuous growth in both existing and new markets, we have now established our own Customer Success team.
There has been high speed in acquiring new clients and successfully converting existing customers to our modern Maritech Cloud solution. This growth demands more from us to ensure customer satisfaction. We see substantial untapped potential in customer development and believe that our new Customer Success team will play a key role in turning customers into loyal fans.
Thanks to our substantial efforts in streamlining deliveries, we have also empowered our services organization with the capacity to handle numerous complex projects simultaneously across all core markets and segments.
Combined with the big leaps we have made towards self-service and enhancing our user experience through the launch of our new help center and E-learning platform, we are confident this will bring ongoing success to our Cloud customers.
Read about how we are Driving customer transition from On-Premise to Cloud.
The team
Tone Mykløy Helseth and Frida Svendsen will be at the forefront, understanding our customers and their needs, offering expert guidance where it’s needed, and most importantly, helping them reach the full potential of our products.
We are still in the early stages of refining this approach, but we are confident it will bring significant value to our Cloud customers.
Read about some of our customers here.
