Eastbound Seafood

Customer case – Maritech Purchase & Sales

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From generic ERP to Maritech

For Nova Scotia-based Eastbound Seafood, seafood software from Maritech was a natural choice.

“We wanted modern, cloud-based tools that are easy to manage”, says CEO Jeff Legge.

“We lacked valuable seafood-specific process support and were ready to leave the generic solution behind,” Legge explains.

“Then we got to know Maritech and got a demo of their software tailored for purchase and sales. We immediately saw that this could be a good and cost-efficient choice for us. And it certainly is. We are pleased with the onboarding process, the support is excellent, the cloud based software works on the go and we like Maritech’s goal of continuous improvement by working with the software users.”

Easy to manage, free of hassle

Going live with their new software was a smooth process for the Eastbound Seafood team. “They were easy to train and quick learners. Very pleasant people to cooperate with,” says Kristjan Kristjansson, Sales Manager Maritech North America.

“They wanted something that a few people can manage easily, a system that is free of hassle,” he continues.

“A very good fit, I would say. Maritech Cloud is available anytime, anywhere, and easy to use. And with Jira, our self-serving support system, Eastbound can access help at any time without having to call anyone. And whenever they need us in-person, we are just a bike-ride away.”

Kristjan Kristjansson,Maritech North America

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“They are super-busy, as most traders, and wanted a user-friendly cloud solution they didn’t have to really take care of,” says Sales Manager Kristjan Kristjansson, who is based at Maritech´s Halifax office, only a few minutes away from Eastbound.

“It also had to be ‘future proof, enabling full traceability, and something they can rely on, grow with, and use for many years. That’s what they got.“

About Eastbound Seafood

The Atlantic provinces in Canada are well known for their seafood heritage and excellent quality. Located in Dartmouth, Nova Scotia, seafood trader Eastbound Seafood provides various types of fish and shellfish, catering to Canada, the US, and different parts of Asia.

“We focus mainly on Haddock, Ocean Perch, Lobster, Crab, Greenland Halibut, and Cold-Water Shrimp to the Canadian and US market,” says Eastbound owner and ‘maritimer*’ Legge.

“And whenever the customers want something else, we can help them with that as well. Most of the seafood we sell is caught in our region, however, we also do import when we get orders for other species and products. We have an excellent supplier network and can get you anything” he says.

*People living in the Atlantic provinces in Canada are commonly known as ‘maritimers.’ Generations of families have lived in fishing communities amongst the provinces and have found their meaning by living on the coast and surrounded by the vastness of the ocean.

Maritech Cloud customer case - Eastbound Seafood

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