Tyrholm & Farstad chooses Maritech

The traditional family-owned company Tyrholm & Farstad on Sunnmøre has for over 100 years delivered transport and logistics services to customers worldwide. The company is now taking a big step into the future by moving its logistics systems to the cloud in cooperation with Maritech.

With 111 years of experience, Tyrholm & Farstad offers a broad range of services including road, sea, and air freight, as well as its own terminal, warehouse and customs control. The company has always had the ability to renew itself, and in recent years digitalization has been high on the agenda.

Identifying the need for change

“We saw a big need to upgrade to a more modern transport system, and we want to modernize digitally and have as much as possible in the cloud,” says Tor Knutsen, CEO of Tyrholm & Farstad.

“Maritech Cloud checks off many of the boxes we had when choosing a new system. For us, it is important that our new system contributes to optimizing operations, increasing efficiency, and strengthening control. We see ever greater demands from both our customers and suppliers with respect to, among other things, electronic interaction, traceability and documentation, and the data handling in the system simplifies this greatly for us. Something which in turn contributes to fewer errors, better control and improved management and reporting.”

Strong Project Team and Good Support

The project and the process around implementation have progressed smoothly and according to plan. Knutsen has led the project from Tyrholm & Farstad’s side, together with a dedicated team of 3-4 super-users.

“Working with the team from Maritech has been very positive. From the first meeting, they were solution-oriented, well-organized, and genuinely focused on understanding our needs. It quickly became clear that Tyrholm & Farstad and Maritech were a great match — both in terms of the product itself and the strong rapport between everyone involved throughout the project. For us, it is crucial to have a supplier that is committed to our success, listens to our challenges, and provides active support at every stage.”

“It is rare to experience such thorough follow-up in a project, which has been especially important in this case given the complexity involved.”

Seamless Transition to the New System

With go-live approaching, the focus is on ensuring a smooth transition from the old system to the new one.

“To ensure a successful go-live, we have focused on clear internal communication. Our super users have spent significant time on internal testing and training, and we are pleased that a Maritech team will be present during go-live. This gives us greater confidence in the system transition and allows us to resolve any issues more quickly. We have also set up a go-live chat with Maritech, providing rapid answers to questions and efficient problem-solving,” Knutsen concludes.